Privacy Policy

Last updated: October 16, 2026

This Privacy Policy explains how Batuta LLC (“Company”, “we”, “us”, or “our”), the operator of the WallMockup platform, collects, uses, stores, and protects your personal information when you access or use our services.


By using WallMockup, you agree to the practices described in this Privacy Policy.


This policy is designed to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).




1. Information We Collect




1.1 Information You Provide Directly



  1. Name and email address
  2. Account and profile details
  3. Billing-related information (payments are processed securely by third-party payment providers; we do not store full payment details)




1.2 User-Generated Content



  1. Uploaded images, wallpaper or mural designs
  2. Media and inputs used to generate mockups
  3. Generated mockup outputs




1.3 Technical Information



  1. IP address
  2. Browser type and device information
  3. Usage statistics and interaction data
  4. Cookies and analytics data




1.4 Automatically Collected Data



  1. System logs
  2. Error reports and diagnostic data





2. How We Use Your Information



We process personal data for the following purposes:



2.1 Service Operation



  1. Generating mockup images
  2. Managing user accounts and authentication
  3. Processing subscriptions and payments
  4. Tracking credit usage




2.2 Service Improvement



  1. Performance monitoring and optimization
  2. Improving AI model accuracy and reliability
  3. Developing and testing new features




2.3 Personalization



  1. Saving user preferences
  2. Enhancing overall user experience




2.4 Security & Legal Compliance



  1. Fraud detection and prevention
  2. Monitoring abuse and unauthorized access
  3. Responding to lawful requests from authorities
  4. Enforcing our Terms of Service




2.5 Communication



  1. Customer support and troubleshooting
  2. Important service-related notifications
  3. Platform updates and system notices





3. Data Retention



  1. Uploaded images and generated outputs are stored temporarily for processing and are automatically deleted after a defined retention period.
  2. Account-related data is retained while your account remains active.
  3. Certain information may be retained longer where required to comply with legal, accounting, or regulatory obligations.





4. Data Security



We apply industry-standard security measures to protect your data, including:


  1. SSL/TLS encryption
  2. Secure cloud infrastructure and firewalls
  3. Access controls and role-based permissions
  4. Regular security reviews
  5. PCI-DSS–compliant payment providers



Despite these measures, no online system can be guaranteed to be completely secure.




5. Data Sharing



We do not sell personal data or share it for advertising purposes.


We may share limited data only with trusted third parties in the following cases:



5.1 Service Providers



  1. Payment processors
  2. Cloud hosting and storage providers
  3. Analytics services
  4. AI processing partners (such as Google, OpenAI, Replicate, or similar providers)



These providers process data solely to perform services on our behalf and are bound by confidentiality and data protection obligations.



5.2 Legal Requirements



  1. When required by law, court order, or valid governmental request





6. Your Rights (GDPR & CCPA)



Depending on your location, you may have the right to:


  1. Access your personal data
  2. Request correction or updates
  3. Request deletion of your data
  4. Restrict or object to processing
  5. Request data portability
  6. Withdraw consent at any time
  7. File a complaint with a data protection authority



To exercise your rights, please contact:


📩 support@wallmockup.com




7. Children’s Privacy



WallMockup is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors.




8. Changes to This Policy



We may update this Privacy Policy from time to time. Updates will be published on this page and become effective immediately upon posting. Continued use of the service constitutes acceptance of the updated policy.




9. Attribution, Analytics and Marketing E-mail

When you create an account we record where your visit came from: advertising click identifiers (such as gclid or msclkid), campaign parameters (utm) and the referring website, together with a Google Analytics client identifier. We use this only to measure which channels bring customers. After you sign in we also send your internal account ID to Google Analytics as a user identifier for the same purpose. If you tick the optional marketing checkbox at registration we may send you product news and tips; every such e-mail contains an unsubscribe link that works without signing in. Transactional e-mail (verification, receipts, password reset) is not affected. This data is stored with your account and removed when the account is deleted.

10. Contact Information



For any privacy-related questions or requests, please contact:


📩 support@wallmockup.com



Company Information

Batuta LLC

United States